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Ordering & payment

Everything about getting an order placed.

How do I place an order?

Pick your design, choose a colour and size, add it to your basket and check out. That's it — no account needed, guest checkout works fine.

Do I need an account to order?

No. You can check out as a guest. An account just makes it easier to find your past orders later.

What payment methods do you accept?

Every payment method available for your country is shown on the checkout page before you pay. If you don't see the one you want, let us know.

Is it safe to pay here?

Yes. Payment is handled by Shopify's own checkout, which is PCI-DSS compliant. Your card details go straight to the payment provider — they never touch our systems and we never see them.

Do I need a discount code for the sale?

No code, no faff. The current discount comes off automatically as soon as items are in your basket, and you'll see the reduced total at checkout.

Can I change or cancel my order?

Email us at contact@funney.store with your order number as fast as you can. Because shirts go into production quickly we can't promise a change, but if it hasn't been printed yet we'll do it.

If it's already printed, you still have your 14-day right to withdraw once it arrives — see Returns below.

I didn't get an order confirmation email

Check your spam or promotions folder first — that's where it usually is. If it's genuinely not there, the email address may have a typo in it. Write to us and we'll check and resend.

Getting it to you

Shipping & delivery

Times, costs and what to do when a parcel misbehaves.

How long will my order take?

Two stages, added together:

1. Printing — 2–5 business days. Nothing is made until you order it.

2. Shipping — from the day it leaves the printer: Germany and most of the EU 2–6 business days · UK and US 2–3 · Canada 2–5 · Australia 3–6 · rest of Europe and New Zealand 5–10 · Northern Europe/EFTA 5–15 · rest of the world 10–30 business days.

Full table in our Shipping Policy.

How much does shipping cost?

It starts at USD 2.99 to Germany and the UK, USD 3.49 across most of the EU, USD 3.99 to the US and USD 10.00 to the rest of the world.

That's the price for the first item — each extra item in the same order adds a smaller amount. The exact figure for your basket and address always appears at checkout before you pay.

Where do you ship?

Worldwide. Your order is printed at the facility closest to you, which keeps both delivery times and duties down.

How do I track my order?

You get an email with a tracking link the moment your parcel is dispatched. Tracking can take up to 48 hours to show its first scan — that's normal and doesn't mean anything is wrong.

Will I have to pay customs or import duties?

Inside the EU, no. Outside the EU your country may charge import duty, customs fees or local tax when the parcel arrives. Those are set by your government, aren't included in what you pay us, and are the recipient's responsibility.

My order is late — what now?

First check the tracking link, since carriers sometimes hold parcels for collection without telling anyone. If it's well past the estimate, email contact@funney.store with your order number and we'll chase it.

Under EU law, if we haven't delivered within 30 days you can cancel and get a full refund.

I entered the wrong address

Tell us immediately — if it hasn't shipped we can usually fix it. If it's already gone and comes back to us as undeliverable, we'll happily send it out again once you cover the reshipping cost.

Will everything arrive in one parcel?

Usually, but not always. If your order contains items printed at different facilities they may arrive separately, at different times. You're never charged extra for that.

Changed your mind

Returns & refunds

Your rights, and how we handle things when they go wrong.

Can I return something if I just don't like it?

Yes. If you're a consumer in the EU/EEA you have 14 days from delivery to withdraw from your order without giving a reason, plus another 14 days to send it back.

Printing to order doesn't take that right away from you for a fixed catalogue design — we don't use "made to order" as an excuse to refuse a lawful return. Return postage for a change of mind is yours to cover.

How do I start a return?

Email contact@funney.store with your order number and what you'd like to do. Please wait for our instructions before posting anything — our print partners can't accept parcels sent back to the address on the packaging, and one sent there may be lost.

It arrived damaged, misprinted or just wrong

That one's on us. Send a photo along with your order number and we'll replace it or refund you — and we cover the return cost. Please get in touch within 30 days of delivery.

When will I get my refund?

Once we've received the item back and checked it, we refund to your original payment method. We process it straight away; your bank or card issuer then usually takes a few more business days to show it.

Can I exchange it for a different size?

We don't run a formal exchange process. The quickest route is to return the original under your 14-day right and place a new order for the size you want, so you're not waiting on two things in sequence.

Are personalised items returnable?

Genuinely personalised goods — where you supplied your own name, photo or artwork — can be excluded from the withdrawal right, because they can't be resold to anyone else. Ordinary catalogue designs are not excluded, even though they're printed after you order.

Fit and fabric

Sizing & care

Getting the right one, and keeping it looking right.

What sizes do you offer?

S through to 5XL on our tees. Exact availability is shown on each product page, since it can vary a little by design.

What colours can I get?

Depending on the design: Black, White, Charcoal, Royal, Red, Light Blue and Light Pink. The colours available for a particular shirt are the ones you can pick on its product page.

Which size should I order?

Every product page has a size calculator — give it your height, weight and how you like a shirt to sit, and it picks for you. Still unsure? Write to us and we'll tell you which one we'd send.

I'm between two sizes

Size up if you like room through the body, stay down if you want it closer. The calculator on the product page accounts for this if you tell it how you like things to fit.

How do I wash it without wrecking the print?

Inside out, 30 °C, no tumble dryer, and never iron directly on the print. Do that and the shirt will outlive the joke.

Will the print crack or fade?

Not if you follow the care advice above — the print is designed to last the life of the shirt. If a print fails early despite proper care, tell us and we'll sort it out.

The people behind it

About Funney

Who we are and how to reach us.

Who is Funney?

A small independent clothing label based in Germany, making shirts with jokes we'd actually wear ourselves. Everything is printed on demand, which means no warehouse full of unsold stock and no minimum runs.

How do I get hold of you?

Email contact@funney.store, or use our contact page. A human reads it and normally replies within one business day.

Do designs ever sell out?

Rarely. Because each shirt is printed when you order it, we don't run out the way a stocked shop does. If a design does disappear it's usually because we retired it.

Can I suggest a design?

Please do. Send it to contact@funney.store — we read every one, and some of what's on the site started exactly that way.

Do you do bulk or wholesale orders?

For team shirts, events or anything in volume, email us with roughly what you need and we'll tell you what's possible.